Windows 7下安装IE 11失败,提示:Internet Explorer未能完成安装

这几天想把杀毒软件换成Bitdefender,但是安装过程中要求系统安装的IE必须是最新版。之前从Windows 7升级到Windows 10,使用了几天感觉Win10还是不如Win7用的习惯,于是又从Win10回退到了Win7,这过程中也把我的IE从11恢复到了8。虽然不用IE浏览器,但是不升级到最新版,就不能用Bitdefender,那就升级吧。不想,这过程还遇到了点困难。

首先,从微软官方下载中文版的Internet Explorer 11 for Windows 7,下载后安装,提示“Internet Explorer未能完成安装”,根据提供的疑难解答,照着说明安装了更新以及其他依赖仍不能解决问题。

又查看了一下C:\Windows\IE11_main.log这个安装日志,发现有一句错误提示:
ERROR: Neutral package installation failed (exit code = 0x800f081e (2148468766)).

用这句错误提示搜索了一下,发现了这个问题在superuser问答社区已经有一条提问,其中有条回答:
For those that may stumble across this looking for an answer...
Make sure Platform Update for Windows 7 SP1 and Server 2008 R2 SP1 (2670838) is installed. I had the same problem trying to upgrade to any version higher than IE9 until I installed the update.

虽然不是被采纳答案,但是尝试到微软下载并安装这个更新(32位系统下载x86那个,64位的下载x64那个):

Platform update for Windows 7 SP1 and Windows Server 2008 R2 SP1
https://www.microsoft.com/zh-CN/download/details.aspx?id=36805

完美解决问题,IE 11成功安装!

This entry was posted in Technology and tagged , , . Bookmark the permalink. 196 views

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *